customer.io

customer.io AI readiness — 154/194 (79%), grade C

customer.io scores 154/194 (79%) for AI agent readiness, grade C. 13 of 37 checks fail across discoverability, content, bot access, policy and capabilities.

  • Discoverability: 90/90 (11 of 11 checks passed)
  • Content: 18/22 (5 of 6 checks passed)
  • Bot access: 33/43 (4 of 6 checks passed)
  • Policy: 0/14 (0 of 3 checks passed)
  • Capabilities: 13/25 (3 of 7 checks passed)

Scanned 2026-07-26. Figures update on re-scan.